Refund Policy
Service provider: Inga Jurgelevičiūtė
30-day money-back guarantee
If you are not satisfied with your purchase, you may request a full refund within 30 days of the order date. No reason is required.
How to request a refund
Refunds are handled by our payment partner and Merchant of Record, Paddle. Submit your request at paddle.net (provide the order email or order number from your receipt) or email us at jurgeleviciute.inga@gmail.com — we will forward the request.
Refund process
- We usually review requests within 2 business days.
- Once approved, the refund is issued to the original payment method; bank transfers may take up to 10 business days.
- After a refund, paid access to Level 4 is terminated.
Additional information
Paddle's refund policy also applies: https://www.paddle.com/legal/refund-policy. This policy does not affect any statutory consumer rights you may have. Also see our terms and conditions.